Delivery

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We aim to dispatch all orders within three working days* and UK Mainland standard delivery charges will be calculated at checkout. We are unfortunately unable to provide International delivery at present. 

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*Please note that if you have ordered a bespoke or made-to-order item, this does not include production time.

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Returns

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If, for any reason, you are not satisfied with your items, please email shop@louisebooyens.com within seven days of receipt to arrange the return of your items. All returns must be undamaged and unused in re-sellable condition and the original packaging. Please note that the buyer will be responsible for returns costs and that bespoke and made-to-order items are not eligible for returns, refunds or exchanges.

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